There are many website hosting solutions out there and unfortunately there are only a small proportion of reliable and robust ones to choose from. Generally speaking the cheaper they are, the more likely you are to receive a huge amount of spam and reliability is poor.
There is the consideration of the server “going down” when using a cheaper alternative….
- What happens if / when it stops working?
- What if your website takes a long time to load?
- Who will be there to help you?
We have conquered these issues by providing a fully rounded hosting and management service to ensure you can continue with your business without worrying about these technical issues. Our server hosting is second to none and is managed 24/7 by an expert technical team who are fanatical about customer service. Unlike many other providers, all your website files are backed up for you regularly and uptime is kept to a maximum. The majority of servers can be unreliable.
Hosting and Email:
Website hosting with Dark Peaks includes the following benefits as standard:
- Latest hardware with the highest server technical specification available for increased processing speed ,therefore your website page download speed will be quicker
- 100% monitored 24/7 for optimum uptime
- Unlimited e-mail accounts AND storage space
- FREE webmail (access via browser using any internet connection)
- Managed monthly back up of your full website on the server
- Web space provided within your service package level
As an on-going service, we will also provide the following at no extra cost:
- Support portal (with secure log in) where you can send direct messages to our technical support team 24/7.
- Minor amendments that will take us less than 5 minutes – e.g. text amendments, image replacements within static pages (i.e. items not controlled by you within the Content Management System) etc.
- Content Management support – Any help and support required to assist with the functionality and features of your website content management suite can be provided using our phone support service.
- W3C and DDA compliance testing and amendments to acquire a consistently high level of accessibility meeting global standards.